FAQs

Shipping and Delivery

  • Freight charges are:

    • For a quantity under 12 - $10 Australia wide

    • For a quantity over 12 - $15 Australia wide

    • For overseas orders please contact us.

  • Once your payment has been approved we will pack your wine and book your delivery in through our provider, Wine Post Australia, for next available pick up. Please allow 3 working days for delivery to most metro areas, and up to 7 working days for delivery to more remote locations. (Although delivery may occur sooner than quoted.)

    You will receive an email notification once your order has been dispatched.

    If you are from overseas, please contact us so we can discuss options for shipping wine to you.

  • The parcel will be left as per ‘special delivery instructions’. If no instructions were left, you will receive an AusPost card specifying which post office to collect your package from.

  • Please send us an email at lenore@jbwines.com, or contact Lenore directly by phone or text at 0408 794 389.

  • Yes, we would be pleased to see you! Just call Lenore (0408 794 389) or Greg (0438 204 426) to let us know you are coming to our Vineyard.

  • Please send us an email at lenore@jbwines.com, or contact Lenore directly by phone or text at 0408 794 389, and we will determine the next steps.

  • We would be happy to replace it for you free of charge. To initiate the return process, please send an email to lenore@jbwines.com or contact Lenore directly by phone or text at 0408 794 389 within five days of the damaged goods’ arrival

About Our Winery and Vineyard

  • Our cellar door is open by appointment only. However, we hold regular tastings at the Novotel Barossa Valley Resort, which is complimentary for Novotel guests or $10 per person for visitors.
    Visit our events page for dates, locations, and additional details.

  • Yes, all our wines are made from grapes grown on our family-owned vineyards in Bethany and Rowland Flat, located in the Barossa Valley.

  • Our vineyards are on the eastern side of the valley, on the slopes of the Barossa Ranges. The vines were planted between 1972 and 2003.

Other

  • Yes, most certainly! We can also include a message with your gift on your behalf.

    You will need to provide a Billing and Shipping address when paying online.

    Add your own details to the billing section and your friend or relative's details to the shipping section.